Last week our Windows 2000 printer server had repeated problems in a single day. As the rule of thumb of Windows 2000 printer server troubleshooting says, I stopped the printer spooler service, waited a few seconds, and then started the service. Based on my experience, most of Windows service will show an fail message when I clicked on the restart service button. That’s why I prefer to click on the stop button and the start button after several seconds.
Anyway, it did solve the problem for about half an hour until the next user complained that she cannot print also. Then I restarted the Windows to make sure all the troubles caused by any lack of available memory resources will be solved. It came up and it solved the print problem.
But a few hours afterward the problem re-occured and so I did the restart ritual of both service and Windows all over again. I thought that was all for that day, but on the following day I discovered that my work colleague restarted the Windows once more after I left the office because of the same problem.
The problem no longer occur until today, but me and my work colleague has worked on plan to replace the printer server to new hardware and upgrade it to Windows 2003.
As always, we tried it in a testing environment with very similar condition. Here are the steps to upgrade Windows 2000 printer server to Windows 2003. Continue reading “Replacing Windows 2000 Printer Server to Windows 2003 Server”